Closed Access Store
What does "Closed Access Store" mean?
Books with the location "Closed Access Store" have been removed from the shelves in the Learning Resource Centre (LRC). The usual reason for this is that they are no longer current and often have been replaced by a newer edition. Journals in LRC stock that were published prior to 1990 are also usually placed in the Closed Access Store.
If you find items that you want, that are located in the Closed Access Store, then you need to fill out a store request form. You will need a yellow form for each journal and white form for each book. Hand in completed forms at the Service Counter. There is a maximum of two per person per day. Requests can also be submitted electronically using forms available at URL http://lis.tees.ac.uk/store. Staff at the Service Counter will be able to advise you when the item(s) you have requested should be available for collection.
Where is the store?
The Closed Access Store is located in a separate building to the Learning Resource Centre and holds older less used stock - items held in the store are indicated on The Catalogue as "Closed Access Store".
Can I visit the store in person?
No. You will need to request the items that you wish to look at.
Can I borrow items from the store?
Items requested from the Store will be issued to customers apart from journals and reference items which will be kept at the Service Counter for as long as required.
How do I request items from the store?
If you are in the LRC, complete a yellow store request form for journals and a white request form for books or theses - these forms are kept by each Catalogue terminal and are also available from the Service Counter. Hand in requests to the Service Counter on the Ground Floor of the LRC.
You can also request items by telephone or via the web.
Can I request items from the store via the web?
Yes. Complete one of the following online forms, depending on whether you want to request a book or a journal, and completing as much information as possible. Please note that you will need to complete a separate form for each request that you want to make. Forms submitted after 12 noon on Friday will be checked on Monday.
If you have any problems, contact User Support Services on telephone 01642 342100 pressing zero during supported hours or email to email@example.com.
When can I collect my store requests?
Printed requests submitted before 4.30pm during term time will be available for collection after 6pm.
How many items can I request from the store?
Requests are limited to two items per customer each day and will be kept ready for collection at the Service Counter for one week before being returned to the store.