Renewal of items
You can renew your loans by telephone Monday - Friday 9 - 5pm, dial 01642 342100, you will need your Borrower number. Outside these hours you can leave a message and a member of staff will get back to you.
- At the iZone located on the ground floor of the Library.
- Catalogue Points located throughout the Library, you will need your Borrower number and PIN.
- Online by logging into a student PC and accessing My Account via the The Catalogue.
- At the Self Service machines on the ground floor of the Library, you will need the books with you.
If you do not have a PIN, you can set up your own by visiting the URL: https://myaccess.tees.ac.uk/pcs.
Factsheet 24 (pdf - 183kb) contains further information on how you can renew your library items or you can ask at the iZone for further assistance.
You will not be able to use these services if:
Your record is suspended
The item is an Inter Library Loan
The item has been reserved by another borrower
The item has already been renewed 24 consecutive times.
If you have any further queries regarding renewals please contact firstname.lastname@example.org or telephone 01642 342100 Monday - Friday 9-5pm.