Information for part-time students

Library & Information Services (L&IS) provides a range of services which can be accessed by part-time students. These pages are intended to help you make the most of these services and to support your studies.

Throughout these pages you will be directed to factsheets, L&IS publications which give up to date information about our services and facilities. You will need to have Abode Acrobat Reader on your PC to view them. If you do not have Adobe Acrobat, it is freely available. Download Adobe Acrobat Reader to your computer.

Getting started

Teesside University smart card (TUSC) | Personal identification number (PIN) | ICT account | Email account

Student guide

A good introduction to our services is the  Guide to services (pdf - 712kb).

To use our facilities and resources off campus you will need:

Teesside University smart card (TUSC)

This card contains your unique User name which allows you to borrow material and use our self-services on campus and to access other university libraries via SCONUL Access off campus.

To obtain your TUSC ask at your School IT help desk. Please bring proof of your enrolment with you. They will take your photograph and supply you with your TUSC immediately.

For further queries on obtaining your TUSC please see your School IT helpdesk.

Personal identification number (PIN)

Your PIN is unique to you and is used as extra security. You will need it to use any self-services and to check or renew your loans via My Account on The Catalogue.

Staff and students can set up their own PINs via the URL https://mylogin.tees.ac.uk/mylogin by selecting the option to "Manage your security details".

Alternatively you can ask at the iZone on the Ground Floor or telephone the Library on 01642 342100 Monday to Friday 09.00 - 17.00 and request that your PIN be posted out to you

ICT account

Once you have enrolled you are allocated an ICT username and password which will be provided by your school. You need to use this to access University systems (e.g. Blackboard, E-learning@tees) and to access L&IS electronic resources. We recommend that you change your password to something you will remember using the password change system at https://mylogin.tees.ac.uk/mylogin. It must have at least 8 characters and can be a mixture of letters and numbers. You can also register to be able to re-set your own password on the password change system.

We recommend that you register for self-service PIN resetting so if you forget or lose your PIN you can easily reset if from home.

Email account

MyMail is a web-based email package used to access your student email account on any PC with an internet connection. The Library will use this account to communicate with you regularly for library notices (e.g. reservations, courtesy notices and overdues) and for security reasons we can only email sensitive or confidential information to this account. Your email username and password will be the same as for your University ICT account, which is available from your School IT helpdesk. See the IT Help Centre for information on how to access your student email.


Using The Catalogue/My Account

Reserving books | Renewing books | Borrowing books | Returning books | Fines

The Catalogue contains the records of all the books and other materials which are in the Library.

From The Catalogue you can also access My Account so that you can check to see what items you have on loan, when they are due back and renew them.

You are able to renew loans, reserve items and check outstanding reservations. You can also get details of any outstanding charges and a loan and reservation history. Details of your inter library loan requests are also available.

Search The Catalogue and access your account

To use the My Account facility you need your University User name e.g. D1234567 and your 4 digit PIN.
If you do not have a PIN you can set up your own using the password change system at https://mylogin.tees.ac.uk/mylogin and selecting "manage your security details". You will need your University ICT account username and password to do this.

Reserving books

 Factsheet 23: Reservations (pdf - 441kb) will tell you about reserving material on loan to other users via the Web.

Renewing books

 Factsheet 24: Renewals (pdf - 183kb) will tell you about renewing your books either via the Web or over the telephone.

Borrowing books

You can visit the Library in person to borrow items. If you require a third party to collect items on your behalf, you will need to provide the third party with a signed letter of authorisation stating what permission has been granted. Alternatively you can use the letter of authority form to state who the third party is and what permissions have been granted. In all cases, the third party must present your TUSC with every transaction.  Letter of authority (pdf - 129kb).

Returning books

Books can be returned by post to the Library. We recommend that you obtain proof of postage from the Post Office. You can also return items in person.

Fines

You can pay your Library fines and charges online from your MyAccount screen, go to http://lis.tees.ac.uk/catalogue to log on using your User name and PIN. Click on the Charges tab and choose the Pay button, payment can be via credit/debit card or PayPal and your Library account will be updated immediately

Charges can also be paid over the telephone using a credit/debit card (amounts of £2.50 and over) - telephone 01642 342100 Monday - Friday 09:00-17:00 or by cheque (made payable to Teesside University). Write your name and User name on the reverse of the cheque and send it to the Library address marked for the attention of 'Customer Services'.


Access to electronic resources/email accounts

Many journals to which we subscribe are available electronically from the L&IS website at http://lis.tees.ac.uk and nearly all of these can be accessed off campus. Use the Journal Finder link on the library home page to check whether a particular title is available, or use Discovery to see if the Library provides access to a specific article.

Online databases are also available electronically. These can be electronic indexes to journals which you can search to find articles on a particular topic or full text databases. Use the Finding Journal Articles section of the relevant LibGuide to access electronic resources for your subject area.

From this list of databases, there are links to resources to help you use them. In most cases there will be a factsheet to help you get started with your search. Some databases also have online tutorials to assist you.

Almost all electronic resources require a password to access them off campus. In most cases this will be your University ICT account username and password.

There may be some technical requirements to enable your off-campus PC to access the full range of electronic resources. For more information go to the Technical requirements page.

Access websites for particular subject areas from Libguides.


Subject information

View details of factsheets, online databases, journals and web pages as well as the information team staff for your subject area via Libguides.


Inter library loans

You may be eligible to request items not held in the Library stock using the inter library loans document delivery service. Forms are available online to print, sign and submit. [Inter Library Loans LibGuide] provides further information.

Please check The Catalogue for availability of items before filling out one of these forms:

More information click here.


Access to other libraries

On occasions you may wish to have access to other libraries and resource centres. For an overview, please see  Factsheet 116: Using other libraries (pdf - 179kb).

You may also be interested in our Links to other libraries.

SCONUL access scheme

Teesside University is a member of the SCONUL access scheme.

The SCONUL access scheme is a co-operative venture between higher education libraries. It enables university staff, postgraduate research students and part-time, distance, and placement students to borrow material from other libraries. In addition, there is a provision for full-time students and for staff to use other libraries on a reference only basis. Over 170 Higher Education Institutions participate in this scheme. For further information, please see the  Factsheet 116: Using other libraries (pdf - 179kb) or visit the SCONUL access scheme website.


Improve your skills

Libguides

LibGuides is a library content management system directing you to the most useful resources for your subject area along with instructions and tutorials on how to use those resources. It's easy to navigate and has everything you need in one place - basically it's a one-stop-shop!


Placement students

Information on L&IS services for students on placement is available from  Factsheet 41 (pdf - 172kb).


Students at partner colleges

Information for Teesside University students based at partner colleges is available from the Information for students at partner colleges page.


Disabled customers

Information on further support and access to assistive technologies is available from the Library Accessibility page.


Further help/contact details

Telephone and email enquiries | Feedback/suggestions

If you require any assistance or more information on our services, please contact Library Customer Services on 01642 342100 Monday - Friday 09:00 to 17:00 or e-mail libraryhelp@tees.ac.uk.

If you wish to mail the Library - our address is:

Library Customer Services
Library & Information Services
Teesside University
Middlesbrough
Tees Valley
TS1 3BA

If you wish to speak to a member of L&IS staff you will need to telephone during Library full service hours. See the opening hours page for further details.

Telephone and email enquiries


Accessibility & Further Support
Contact for customers with a disability or who require specialist support email:  libraryhelp@tees.ac.uk
Tel: 01642 342100
Archives
Enquiries about our Special Collections and Archives email:  s.r.heywood@tees.ac.uk
Tel: 01642 342197
AV Loans
First point of contact for requests to borrow audio-visual equipment (staff only) email:  libraryhelp@tees.ac.uk
Tel: 01642 342100
Darlington Campus Library
First point of contact for all enquiries relating to Library services specifically at Darlington Campus email:  libraryhelp@tees.ac.uk
Tel: 01642 738777
Digitisation Service
Enquiries about our Digitisation Service (staff only) email:  Digitalcollectionsteam@tees.ac.uk
Tel: 01642 738280
Inter Library Loans
Assistance with ILL enquiries email:  libraryhelp@tees.ac.uk
Tel: 01642 342100
Learning Hub Queries
Help with study skills. Call in, telephone or email for help. email:  libraryhelp@tees.ac.uk
Tel: 01642 342100
Library Fax
  Tel: 01642 342190
Library Help
First point of contact for all enquiries relating to Library services email:  libraryhelp@tees.ac.uk
Tel: 01642 342100
TeesRep
Enquiries about the University's institutional research repository email:  TeesRep.team@tees.ac.uk
Tel: 01642 738280

Subject queries can be made to the appropriate team:

Photo of Carol Dell-Price Carol Dell-Price
Academic Librarian
email: carol.dell-price@tees.ac.uk
Tel: 01642 342199


Photo of Joanne Tilley Joanne Tilley
Assistant Academic Librarian
email: j.tilley@tees.ac.uk
Tel: 01642 342182


Arts and Media Team

Photo of Val Sonley Val Sonley
Academic Librarian (Arts & Media) (Mon-Wed)
email: v.sonley@tees.ac.uk
Tel: 01642 342123


Photo of Laura Marflitt Laura Marflitt
Assistant Academic Librarian
email: l.marflitt@tees.ac.uk
Tel: 01642 738287


Computing Team

Photo of Lisa Eveson Lisa Eveson
Academic Librarian (Computing) (18.5 hrs)
email: ComputingLibrarians@tees.ac.uk
Tel: 01642 342124


Photo of Sharron Woolley Sharron Woolley
Academic Librarian (Computing) (18.5 hrs)
email: ComputingLibrarians@tees.ac.uk
Tel: 01642 342124


Photo of Mark Burton Mark Burton
Assistant Academic Librarian
email: mark.burton@tees.ac.uk
Tel: 01642 342702


Health & Social Care Team

Photo of Iain Baird Iain Baird
Academic Librarian (Health & Social Care)
email: i.baird@tees.ac.uk
Tel: 01642 342125


Photo of Teresa Henley Teresa Henley
Assistant Academic Librarian
email: t.henley@tees.ac.uk
Tel: 01642 342108


Photo of Julie Hogg Julie Hogg
Assistant Academic Librarian
email: j.d.hogg@tees.ac.uk
Tel: 01642 342195


Photo of Helen Murphy Helen Murphy
Assistant Academic Librarian
email: h.murphy@tees.ac.uk
Tel: 01642 342195


Science and Engineering Team

Photo of Clare Whittingham Clare Whittingham
Academic Librarian (Science & Engineering)
email: c.whittingham@tees.ac.uk
Tel: 01642 342121


Photo of Paul Crozier Paul Crozier
Assistant Academic Librarian
email: p.crozier@tees.ac.uk
Tel: 01642 342129


Social Sciences, Business & Law Team

Photo of Fran Porritt Fran Porritt
Academic Librarian (Social Sciences, Business & Law)
email: f.porritt@tees.ac.uk
Tel: 01642 342122


Photo of Patricia Crosier Patricia Crosier
Assistant Academic Librarian
email: p.crosier@tees.ac.uk
Tel: 01642 342107


Photo of Gemma Wells Gemma Wells
Assistant Academic Librarian
email: g.wells@tees.ac.uk
Tel: 01642 342107


You may wish to view our Factsheets for further information.

Feedback/suggestions

If you have any comments or queries about Library & Information Services, please complete our online feedback form or write to the address above.