Information for part-time students

Library & Information Services (L&IS) provides a range of services which can be accessed by part-time students. These pages are intended to help you make the most of these services and to support your studies.

Throughout these pages you will be directed to factsheets, L&IS publications which give up to date information about our services and facilities. You will need to have Abode Acrobat Reader on your PC to view them. If you do not have Adobe Acrobat, it is freely available. Download Adobe Acrobat Reader to your computer.

Getting started

Teesside University smart card (TUSC) | Personal identification number (PIN) | ICT account | Email account

Student guide

A good introduction to our services is the  Guide to services (pdf - 712kb).

To use our facilities and resources off campus you will need:

Teesside University smart card (TUSC)

This card contains your unique User name which allows you to borrow material and use our self-services on campus and to access other university libraries via SCONUL Access off campus.

To obtain your TUSC ask at your School IT help desk. Please bring proof of your enrolment with you. They will take your photograph and supply you with your TUSC immediately.

For further queries on obtaining your TUSC please see your School IT helpdesk.

Personal identification number (PIN)

Your PIN is unique to you and is used as extra security. You will need it to use any self-services and to check or renew your loans via My Account on The Catalogue.

Staff and students can set up their own PINs via the URL by selecting the option to "Manage your security details".

Alternatively you can ask at the iZone on the Ground Floor or telephone the Library on 01642 342100 Monday to Friday 09.00 - 17.00 and request that your PIN be posted out to you

ICT account

Once you have enrolled you are allocated an IT username and password which will be provided by your school. You need to use this to access University systems (e.g. Blackboard, E-learning@tees) and to access L&IS electronic resources. We recommend that you change your password to something you will remember using the password change system at It must have at least 8 characters and can be a mixture of letters and numbers. You can also register to be able to re-set your own password on the password change system.

We recommend that you register for self-service PIN resetting so if you forget or lose your PIN you can easily reset if from home.

If you have any problems with your IT account, or any of the University's IT-related services, please email

Email account

MyMail is a web-based email package used to access your student email account on any PC with an internet connection. The Library will use this account to communicate with you regularly for library notices (e.g. reservations, courtesy notices and overdues) and for security reasons we can only email sensitive or confidential information to this account. Your email username and password will be the same as for your University ICT account, which is available from your School IT helpdesk. See the IT Help Centre for information on how to access your student email.

Using The Catalogue/My Account

Reserving books | Renewing books | Borrowing books | Returning books | Fines

The Catalogue contains the records of all the books and other materials which are in the Library.

From The Catalogue you can also access My Account so that you can check to see what items you have on loan, when they are due back and renew them.

You are able to renew loans, reserve items and check outstanding reservations. You can also get details of any outstanding charges and a loan and reservation history. Details of your inter library loan requests are also available.

Search The Catalogue and access your account

To use the My Account facility you need your University User name e.g. D1234567 and your 4 digit PIN.
If you do not have a PIN you can set up your own using the password change system at and selecting "manage your security details". You will need your University ICT account username and password to do this.

Reserving books

Reservations Information

Renewing books

Renewals Information

Borrowing books

You can visit the Library in person to borrow items. If you require a third party to collect items on your behalf, you will need to provide the third party with a signed letter of authorisation stating what permission has been granted. Alternatively you can use the letter of authority form to state who the third party is and what permissions have been granted. In all cases, the third party must present your TUSC with every transaction.

Returning books

Books can be returned by post to the Library. We recommend that you obtain proof of postage from the Post Office. You can also return items in person.


You can pay your Library fines and charges online from your MyAccount screen, go to to log on using your User name and PIN. Click on the Charges tab and choose the Pay button, payment can be via credit/debit card or PayPal and your Library account will be updated immediately

Charges can also be paid over the telephone using a credit/debit card (amounts of £2.50 and over) - telephone 01642 342100 Monday - Friday 09:00-17:00 or by cheque (made payable to Teesside University). Write your name and User name on the reverse of the cheque and send it to the Library address marked for the attention of 'Customer Services'.

Access to electronic resources/email accounts

Many journals to which we subscribe are available electronically from the L&IS website at and nearly all of these can be accessed off campus. Use the Journal Finder link on the library home page to check whether a particular title is available, or use Discovery to see if the Library provides access to a specific article.

Online databases are also available electronically. These can be electronic indexes to journals which you can search to find articles on a particular topic or full text databases. Use the Finding Journal Articles section of the relevant LibGuide to access electronic resources for your subject area.

From this list of databases, there are links to resources to help you use them. In some cases there will be a factsheet to help you get started with your search, some databases also have online tutorials to assist you.

Almost all electronic resources require a password to access them off campus. In most cases this will be your University IT account username and password.

Access websites for particular subject areas from Libguides.

Subject information

View details of factsheets, online databases, journals and web pages as well as the information team staff for your subject area via Libguides.

Inter library loans

You may be eligible to request items not held in the Library stock using the inter library loans document delivery service. Forms are available online to print, sign and submit. [Inter Library Loans LibGuide] provides further information.

Please check The Catalogue for availability of items before filling out one of these forms:

More information click here.

Access to other libraries

On occasions you may wish to have access to other libraries and resource centres. For an overview, please see Using other libraries.

SCONUL access scheme

Teesside University is a member of the SCONUL access scheme, visit the SCONUL access scheme website.

Improve your skills


LibGuides is a library content management system directing you to the most useful resources for your subject area along with instructions and tutorials on how to use those resources. It's easy to navigate and has everything you need in one place - basically it's a one-stop-shop!

Placement students

Information on L&IS services for students on placement is available from  Factsheet 41 (pdf - 172kb).

Students at partner colleges

Information for Teesside University students based at partner colleges is available from the Information for students at partner colleges page.

Disabled customers

Information on further support and access to assistive technologies is available from the Library Accessibility page.

Further help/contact details

Telephone and email enquiries | Feedback/suggestions

If you require any assistance or more information on our services, please contact Library Customer Services on 01642 342100 Monday - Friday 09:00 to 17:00 or e-mail

If you wish to mail the Library - our address is:

Library Customer Services
Library & Information Services
Teesside University
Tees Valley


If you have any comments or queries about Library & Information Services, please complete our online feedback form or write to the address above.