Information for NHS employees

As part of a reciprocal agreement with Health Education North East NHS staff working in County Durham and Tees Valley, including primary care staff, may use the University's Library.

Throughout these pages you will be directed to factsheets, L&IS publications which give up to date information about our services and facilities. You will need to have Abode Acrobat Reader on your PC to view them. If you do not have Adobe Acrobat, it is freely available. Download Adobe Acrobat Reader to your computer.

How to Register

To register with the Library, you will need to complete a blue registration form, available from the iZone on the ground floor of the Library.

Present your completed registration form together with proof of employment, e.g.:

  • A recent NHS payslip
  • An NHS ID card
  • A letter of introduction from your employer on headed paper

We will digitally capture your image for your TUSC.

Your registration will be processed immediately and you will be issued with a Teesside University smart card (TUSC).

NHS employees are entitled to borrow up to 6 standard loan items at any one time. You may also use the Library study space, photocopying facilities and free reservation service. Please note that membership does not include interlibrary loan requests, access to electronic sources of information or ICT facilities.

Using The Catalogue/My Account

Reserving books | Renewing books | Borrowing books | Returning books | Fines

The Catalogue contains the records of all the books and other materials which are in the Library.

From The Catalogue you can also access My Account so that you can check to see what items you have on loan and when they are due back.

You are able to renew loans, reserve items and check outstanding reservations. You can also get details of any outstanding charges and a loan and reservation history.

Search The Catalogue and access your account

To use the My Account facility you need your User name and your personal identification number (PIN).
If you do not have a PIN you can apply for one by telephoning 01642 342100 Mon - Fri 9am-5pm. You will need to provide your borrower number from your library card and we will send your PIN to the address registered on your library account.

Reserving books

 Factsheet 23: Reservations (pdf - 441kb) will tell you about reserving material on loan to other users via the Web.

Renewing books

 Factsheet 24: Renewals (pdf - 183kb) will tell you about renewing your books either via the Web or over the telephone.

Borrowing books

If you require a third party to collect items on your behalf, you will need to provide the third party with a signed letter of authorisation stating what permission has been granted. Alternatively you can use the Letter of authority form to state who the third party is and what permissions have been granted. In all cases, the third party must present your TUSC with every transaction.  Letter of authority (pdf - 129kb).

Returning books

Books can be returned by post to the Library. You are advised to obtain proof of postage from the Post Office.


You can pay your Library fines and charges online from your MyAccount screen, go to to log on using your User name and PIN. Click on the Charges tab and choose the Pay button, payment can be via credit/debit card or PayPal and your Library account will be updated immediately

Charges can also be paid over the telephone using a credit/debit card (amounts of £2.50 and over) - telephone 01642 342100 Monday - Friday 09:00-17:00 or by cheque (made payable to Teesside University). Write your name and User name on the reverse of the cheque and send it to the Library address marked for the attention of 'Customer Services'.

Health Education North East Workforce Resources (formerly NHS Library Services in the North East)

The Health Education North East site (formerly NHS Library Services in North East) is an information gateway providing information about health libraries in the area and the services they offer. It also provides access to other websites on health and social care, databases, journals and electronic books. For more information, go to the Health Education North East website.

Further help/contact details

If you require more information you can post or email your query to us or you can telephone to speak to a member of staff. We will be happy to help.

If you wish to mail the Library - our address is:

Teesside University
Library & Information Services
Tees Valley

Tel: 01642 342100

If you wish to speak to a member of L&IS staff you will need to telephone when the Library is open. See the opening hours page for further details.