Information for NHS employees
As part of a reciprocal agreement with Health Education North East NHS staff working in County Durham and Tees Valley, including primary care staff, may use the University's Library.
Throughout these pages you will be directed to factsheets, L&IS publications which give up to date information about our services and facilities. You will need to have Abode Acrobat Reader on your PC to view them. If you do not have Adobe Acrobat, it is freely available. Download Adobe Acrobat Reader to your computer.
How to Register
To register with the Library, you will need to complete a blue registration form, available from the iZone on the ground floor of the Library.
Present your completed registration form together with proof of employment, e.g.:
- A recent NHS payslip
- An NHS ID card
- A letter of introduction from your employer on headed paper
We will digitally capture your image for your TUSC.
Your registration will be processed immediately and you will be issued with a Teesside University smart card (TUSC).
NHS employees are entitled to borrow up to 6 standard loan items at any one time. You may also use the Library study space, photocopying facilities and free reservation service. Please note that membership does not include interlibrary loan requests, access to electronic sources of information or ICT facilities.
Using The Catalogue/My Account
The Catalogue contains the records of all the books and other materials which are in the Library.
From The Catalogue you can also access My Account so that you can check to see what items you have on loan and when they are due back.
You are able to renew loans, reserve items and check outstanding reservations. You can also get details of any outstanding charges and a loan and reservation history.
To use the My Account facility you need your borrower number (above the barcode on your library card) and your personal identification number (PIN).
If you do not have a PIN you can apply for one by telephoning 01642 342100 Mon - Fri 9am-5pm. You will need to provide your borrower number from your library card and we will send your PIN to the address registered on your library account.
Factsheet 23: Reservations (pdf - 441kb) will tell you about reserving material on loan to other users via the Web.
Factsheet 24: Renewals (pdf - 183kb) will tell you about renewing your books either via the Web or over the telephone.
If you require a third party to collect items on your behalf, you will need to provide the third party with a signed letter of authorisation stating what permission has been granted. Alternatively you can use the Letter of authority form to state who the third party is and what permissions have been granted. In all cases, the third party must present your TUSC with every transaction. Letter of authority (pdf - 129kb).
Books can be returned by post to the Library. You are advised to obtain proof of postage from the Post Office.
Fines and other outstanding charges can be paid by cheque (which should be made out to Teesside University). Write your name and borrower number on the reverse of the cheque and send it to the Library address marked for the attention of the 'Customer Services Supervisor'. Outstanding charges can also be paid over the telephone using a credit or debit card (amounts of £2.50 and over). Please telephone 01642 342100 during full service hours and press zero to speak to a member of staff. Fines on standard loan items are 10p per item per day, up to a maximum of £3 per item.
Health Education North East Workforce Resources (formerly NHS Library Services in the North East)
The Health Education North East Workforce Resources site (formerly NHS Library Services in North East) is an information gateway providing information about health libraries in the area and the services they offer. It also provides access to other websites on health and social care, databases, journals and electronic books. For more information, go to the Health Education North East - Workforce Resources website.
Further help/contact details
If you require more information you can post or email your query to us or you can telephone to speak to a member of staff. We will be happy to help.
If you wish to mail the Library - our address is:
Library & Information Services
Tel: 01642 342100
If you wish to speak to a member of L&IS staff you will need to telephone when the Library is open. See the opening hours page for further details.