Information for international students

Welcome to Teesside University Library. The following information will help you use the Library and its services.

If English is your second language and you need help with academic writing or any aspect of English, please ask for an appointment with one of the English language tutors by calling in at the Learning Hub on the ground floor of the library. The Learning Hub is open Mon-Fri 9am-7pm during termtime, and Mon-Fri 9am-5pm during vacations.

students at group table


When is the Library open?

For up to date information, please check the Library opening hours page on our website: Opening hours


How do I get a Library card?

The card that you use to borrow books is called a Teesside University Smart Card (TUSC). You also use this to print or photocopy and for access to some University buildings.

If you did not get a TUSC when you registered, then you can collect it from the IT help desk in your School.


How do I borrow books?

You borrow books by using the self-service machines on the ground floor. You will need your TUSC and your PIN (Personal Identification Number). If you do not have a PIN you can set up your own at: https://myaccess.tees.ac.uk

How many books can I borrow?

You can borrow up to 21 books at one time (18 Standard and Weekly loans plus 3 high demand loans). There is no charge to borrow books but if they are returned late you will have to pay a fine. View the rates.

How long can I keep the books I borrow?

Books can be borrowed for up to 4 weeks - these are called 'Standard' loans and have a white label in the front of the book, or for a week - these are called 'Weekly' loans and have a yellow label in the front of the book.

Some books cannot be borrowed and are for reference only - these have a red sticker on the cover of the book.


How do I find out which books are in the Library?

The Catalogue lists all the books, journals, videos and DVDs that are in the Library. The Catalogue can be searched from the Library website. There are also Catalogue machines on each floor of the Library.


How do I return my books when I bring them back to the Library?

You use the same self-service machines on the ground floor of the Library that you used to borrow the books.

How can I renew books (borrow books for longer)?

As long as someone else has not reserved the book you want to keep you can renew it. There are 3 ways to renew books:

  • Use the self-service machines - you will have to bring the book and your TUSC to the Library
  • Online via the Library Catalogue -select the 'My Account' option. See the following information on how to do this  Factsheet on renewing books (pdf - 143kb)
  • Telephone the Library Monday - Friday 9am - 5pm on 01642 342100 or email libraryhelp@tees.ac.uk.

What happens if I return my books late to the Library?

You will have to pay a fine if you do not return your books on time. There are different rates of fines. You can avoid paying fines by renewing your books


How do I print or photocopy?

Throughout the University there are self-service 'MyPrint' machines, several of which are in the Library. You can use these machines to print, photocopy or scan. Prices vary depending upon the service you are using. (printing/photocopying prices)

The MyPrint machines are operated using your TUSC. Money has to be credited to your TUSC. This can be done either online via the Online Shop for Teesside University or by using the MyPrint creditors which are located throughout the University (there are 3 in the Library).


Further help/contact details

Telephone and email enquiries | Feedback/suggestions

If you require any assistance or more information on our services, please contact Library Customer Services on 01642 342100 Monday - Friday 09:00 to 17:00 or e-mail libraryhelp@tees.ac.uk.

If you wish to mail the Library - our address is:

Library Customer Services
Library & Information Services
Teesside University
Middlesbrough
Tees Valley
TS1 3BA

If you wish to speak to a member of L&IS staff you will need to telephone during Library full service hours. See the opening hours page for further details.

Telephone and email enquiries


Accessibility & Further Support
Contact for customers with a disability or who require specialist support email:  libraryhelp@tees.ac.uk
Tel: 01642 342100
Archives
Enquiries about our Special Collections and Archives email:  s.r.heywood@tees.ac.uk
Tel: 01642 342197
AV Loans
First point of contact for requests to borrow audio-visual equipment (staff only) email:  libraryhelp@tees.ac.uk
Tel: 01642 342100
Darlington Campus Library
First point of contact for all enquiries relating to Library services specifically at Darlington Campus email:  libraryhelp@tees.ac.uk
Tel: 01642 738777
Digitisation Service
Enquiries about our Digitisation Service (staff only) email:  Digitalcollectionsteam@tees.ac.uk
Tel: 01642 738280
Inter Library Loans
Assistance with ILL enquiries email:  libraryhelp@tees.ac.uk
Tel: 01642 342100
Learning Hub Queries
Help with study skills. Call in, telephone or email for help. email:  libraryhelp@tees.ac.uk
Tel: 01642 342100
Library Fax
  Tel: 01642 342190
Library Help
First point of contact for all enquiries relating to Library services email:  libraryhelp@tees.ac.uk
Tel: 01642 342100
TeesRep
Enquiries about the University's institutional research repository email:  TeesRep.team@tees.ac.uk
Tel: 01642 738280

Subject queries can be made to the appropriate team:

Arts and Media Information Team

Photo of Val Sonley Val Sonley
Academic Librarian (Arts & Media) (Mon-Wed)
email: v.sonley@tees.ac.uk
Tel: 01642 342123


Photo of Laura Marflitt Laura Marflitt
Assistant Academic Librarian
email: l.marflitt@tees.ac.uk
Tel: 01642 738287


Business Information Team

Photo of Carol Dell-Price Carol Dell-Price
Academic Librarian (Business)
email: carol.dell-price@tees.ac.uk
Tel: 01642 342199


Photo of Joanne Tilley Joanne Tilley
Assistant Academic Librarian
email: j.tilley@tees.ac.uk
Tel: 01642 342182


Computing Information Team

Photo of Lisa Eveson Lisa Eveson
Academic Librarian (Computing) (18.5 hrs)
email: ComputingLibrarians@tees.ac.uk
Tel: 01642 342124


Photo of Sharron Woolley Sharron Woolley
Academic Librarian (Computing) (18.5 hrs)
email: ComputingLibrarians@tees.ac.uk
Tel: 01642 342124


Photo of Mark Burton Mark Burton
Assistant Academic Librarian
email: mark.burton@tees.ac.uk
Tel: 01642 342702


Health & Social Care Information Team

Photo of Iain Baird Iain Baird
Academic Librarian (Health & Social Care)
email: i.baird@tees.ac.uk
Tel: 01642 342125


Photo of Teresa Henley Teresa Henley
Assistant Academic Librarian
email: t.henley@tees.ac.uk
Tel: 01642 342108


Photo of Julie Hogg Julie Hogg
Assistant Academic Librarian
email: j.d.hogg@tees.ac.uk
Tel: 01642 342195


Photo of Helen Murphy Helen Murphy
Assistant Academic Librarian
email: h.murphy@tees.ac.uk
Tel: 01642 342195


Science and Engineering Information Team

Photo of Clare Whittingham Clare Whittingham
Academic Librarian (Science & Engineering)
email: c.whittingham@tees.ac.uk
Tel: 01642 342121


Photo of Paul Crozier Paul Crozier
Assistant Academic Librarian
email: p.crozier@tees.ac.uk
Tel: 01642 342129


Social Sciences and Law Information Team

Photo of Fran Porritt Fran Porritt
Academic Librarian (Social Sciences & Law)
email: f.porritt@tees.ac.uk
Tel: 01642 342122


Photo of Patricia Crosier Patricia Crosier
Assistant Academic Librarian
email: p.crosier@tees.ac.uk
Tel: 01642 342107


Photo of Gemma Wells Gemma Wells
Assistant Academic Librarian
email: g.wells@tees.ac.uk
Tel: 01642 342107


You may wish to view our Factsheets for further information.

Feedback/suggestions

If you have any comments or queries about Library & Information Services, please complete our online feedback form or write to the address above.